Indiana's Child Protective Services (CPS), protects Indiana's children from further abuse or neglect and prevents, remedies, or assists in solving problems that may result in abuse, neglect, exploitation, or delinquency of children.
CPS operates a toll-free hotline (1-800-800-5556) for people to call and report suspected cases of child abuse or neglect. Although reports can be made in person or by correspondence, the vast majority of child abuse and neglect reports are made via telephone. CPS receives and initiates investigations of child maltreatment on a 24-hour basis.
Investigations of abuse or neglect may be substantiated or unsubstantiated. The child's safety is the paramount concern for child protective staff conducting investigations. Families receive services based on the severity of the abuse or neglect, an assessment of the child's and the family's needs, and an assessment of the relative safety and risk to the child in the home.
The Family Preservation Program carries out the agency's goals to prevent unnecessary separation from their families by identifying family problems and assisting families in resolving them.
DCS also seeks to return children who have been removed from their own homes to their families through the provision of services to the child and family.